|Release Of Claims:|
YOUR USE OF OUR WEBSITES INDICATES YOUR
(III) ACKNOWLEDGEMENT AND AGREEMENT THAT ADDITIONAL TERMS (DEFINED BELOW IN SECTION 7) MAY APPLY.
1. User and Membership Eligibility
(b) The Websites are available worldwide and may be operated from various locations both within and outside the United States of America (“USA”). Access to and use of the Websites and Available Features may be inappropriate, prohibited or restricted in countries outside the United States. We make no warranty or representations that the Available Features, the Websites , or Items (as defined in Section 9 below) are appropriate or available for use or sale outside of the USA. If you access/use the Websites or the Available Features from outside the USA, you do so at your own risk and are responsible for complying with the laws and regulations of the territory from which you access/use the Websites or the Available Features, including, without limitation, all laws and regulations applicable to the sale, auction or purchase of Items.
Acceptable Use Policy
At Malleries our goal is to maintain the highest quality standards our shop owners sell as well as how they are represented and delivered. Our commitment to quality provides our shop owners with a true venue to sell their high end items, and unlike other malls we will not waiver in our pledge to shop owners or our customers!
It is essential that we continue to be associated with quality merchandise as well as good business ethics. Our monitors regularly scan Malleries to insure the level of quality of shop merchandise and presentation conforming to the standard of excellence that we maintain on Malleries.
|Malleries may revise this Policy from time to time by posting a new version on the Web site at http://www.malleries.com/about/qc.htm or any successor URL(s). Malleries will use reasonable efforts to make customers aware of any changes to this Policy, which may include sending e-mail announcements, posting information on the Malleries.com Web site or via the administrative shop announcements area. Revised versions of this Policy are effective immediately upon posting. Accordingly, customers of the Malleries should read any Malleries announcements and regularly review this Policy to ensure that their activities conform to the most recent version. You can send questions regarding this Policy to http://www.malleries.com/contact.php|
|Decorative Arts||Textiles||Fine Art||Furniture||Fine Jewelry||Couture Jewelry||Luxury Goods|
|Item Titles||Descriptions||Images||General||Reporting Sales||Beta Options|
|Auction Template||Violations||Reporting Violations||Fees||Release|
|Categories & Definitions|
The Decorative Arts category includes subcategories such as Accessories, Architectural, Art Glass, Crystal, Americana, Boxes, Caddies, Bronze, Sculpture, Fine Linens, Textiles, Inkwells & Writing etc. Reproductions, fakes, copies or poor quality is not acceptable. Only true period items are permitted. Additional specific requirements are listed below. Gemstones considered Fine: (natural stones only), Diamond, Amethyst, Aquamarine, Citrine, Emerald, Garnet, Opal, Pearl, Peridot, Ruby, Sapphire, Topaz. Back To Top
Fine Linens & Textiles
Fine Art representing local, national and international artists of all periods. Reproductions, fakes, copies or poor quality art is not acceptable in this category. Only original works, prints, traditional paintings, impressionistic oils, abstract watercolors, mixed media, contemporary spiritually inspired art. Art must be represented for what it is, for example; in the manner of, in the style of, or by the original artist.
Furniture is the collective term for the movable objects which support the human body (seating furniture and beds), provide storage, and hold objects on horizontal surfaces above the ground. Furniture that is mass produced, readily available or of poor quality is not acceptable in this category. Back To Top
Defined as precious metals and natural diamonds & gemstones. Lab-created stones will no longer be considered Fine. Fine Metals include Gold (9k-24k), Platinum, Sterling Silver. Gemstones considered Fine: (natural stones only), Diamond, Amethyst, Aquamarine, Citrine, Emerald, Garnet, Opal, Pearl, Peridot, Ruby, Sapphire, Topaz. Back To Top
classified as items of the highest end of the market in terms of quality, condition and price. A luxury item is typically expensive and hard to obtain. Luxury items can be newer or vintage but must contain a well recognized top designer name. Items must always be in good to excellent condition. Examples of Luxury Goods include: Specific Cartier, Chanel, Louis Vuitton, Gucci, Christian Dior, Hermes and Tiffany.
Note: Due to restrictions of Luxury Goods companies, Shop owners are not permitted to cross list into the Luxury Goods category. Please refer to the Luxury Goods Policy stated below. Shop owners who wish to sell Luxury bags must meet the requirements set forth in under Luxury Goods. Back To Top
Malleries is a pre-screened Mall site that is committed to a rigid ZERO-TOLERANCE counterfeit policy. Reproductions, fakes or copies are not acceptable in this category and will be deleted from the site. Our goal is to maintain the highest quality standards providing our shop owners with a reputable venue to sell their authentic Luxury Goods. To list in Malleries Luxury Goods category a seller must:
To sell within the Luxury Goods Category the seller must meet the following qualifications:
|Your Item Title is an opportunity to capture the interest of customers at the same time it is the most important Search Engine Optimization factor. Writing a good item title using important keywords relevant to your item listing is important to target customers finding your item on the search engines.
|Write informative descriptions. Items with good descriptions are found faster and sold for higher prices. State exactly what it is, what it's made of, and who made it. What makes your item special? What are the special features? Include hallmarks, makers mark, provenance if known, historical significance. What is the purpose of the item. Also include a condition report and item measurements. This is your opportunity to successfully sell your item. More details help buyers make an informed purchase, and will give you an advantage over sellers who don't provide enough information. Very long descriptions will loose the buyers attention. Keep your descriptions precise, short and to the point.
|Good images are the most powerful selling tools on the Internet. Buyers are unable to touch or feel the item you list for sale and depend on good images when determining to purchase.
At the same time good item images are an important part of your business image and shows your potential clients that you're worthy of their trust and ultimately their business. Sellers who take the time to take good pictures and present them carefully reassure their buyers. Our customers have come to expect higher standards in quality as well as how the items are represented.
Item images must meet our quality control guide lines:
Luxury Sellers: All items must include images of the front, back, sides, interior as well as images of authentication. Item images must be actual pictures of the "actual" item for sale. Images taken from the Internet and displayed as your own are not acceptable and will be removed.
|Use Of Auction Template:|
Malleries Auction Template:
Shop owners who send items to auction and uses Malleries template must keep keep Malleries logo within the template. Items using the MALLERIES auction template without the MALLERIES logo will automatically be placed in the back room.
All sales which are not reported via the Malleries shopping cart are considered the most serious violations thus a $150.00 fine is imposed upon any shop that violates the aforementioned policy. Failure to pay this fine, or a second violation of this policy will result in immediate suspension of your account. Once your shop is closed you will be required to reapply at the current shop fees and an additional registration fee will be required.
If an order must be canceled due to non-payment, the shop owner are required to enter the reason for the cancellation into the message of the order. NOTE: Malleries may contact customers who have cancelled orders.
|Moving Sales Offsite:
Orders are not to be moved off site: The judiciousness behind this policy is twofold. Attempts to persuade buyers to conduct transactions off-site, erodes buyer confidence. Likewise, management and shop owners work diligently, as well as invest time and money in order to bring buyers into the Malleries site. Circumvention of this policy is counterproductive to our mutual objectives and will not be tolerated.
Items purchased by ebay visitor who purchases post auction and does not show as sold on eBay will be counted as a Malleries sale.
Layaways are considered a sale in the month the sale was generated. The shop owner will be charged a commission on the full selling price. Shop Policy: Accept layaways with balance due in 60 days.
Cancellation of A Layaway: If customer places an item on Layaway then cancels the commission is not refunded. We can refunds on layaways placed in the previous month.
Trial Period: Layaways are currently consider under beta testing / trial period
D. Shop owners may not transmit unsolicited bulk or commercial messages via any form other than listing items for sale, displaying of items on layaway or sold items. Consignment Shop Owners will NOT advertise their consignment services on "item descriptions", "Images", via emails or receipts sent through Malleries software. Contacting Malleries shop owners to offer consignment services is prohibited.
You can report any problems using the form at the following link: Contact Us
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|Violation Of Policy:|
This is your first notice that you are in violation of a policy. This notification will include further explanation and the action taken by Malleries. The shop owner is required to make the appropriate changes within a reasonable amount of time.
If a shop owner continues to disregard a policy or the discrepancy is not corrected and continues to be in violation of policy, the shop owner will receive a second notification. At this time depending on the violaton action will be taken.
Notification that your account has been placed under suspension and no longer viewable by the public. Suspension can be indefinate.
In the event a seller account is suspended, the seller may be required to pay a $150.00 fine before the shop will be re-opened. In the event a seller account is suspended or terminated, any amounts due on your Seller account will immediately become due and payable. If your sellers account has been canceled we do not forfeit fees paid. In most cases the following procedure will apply.
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All fees are quoted in U.S. Dollars.
Payment forms include Visa or Mastercard. Paypal is not accepted. All shop owners are required to keep a valid credit card on file. It is the shop owners responsibility to keep the payment information up to date. A new shop applicant is required to pay an application fee in the amount stated on the sellers page. If collection of application fee fails the shop administration will not be accessible.